A UK Shopify agency that builds, improves and looks after your store
EC Web is a Shopify agency in Cambridge. We design and build Shopify stores, look after existing themes and make custom apps, for growing independents and Shopify Plus brands.
- Shopify Partner
- Since 2017
- Live apps
- Four, plus one in review
- Merchant rating
- 5.0
- Replies
- Within a working day
Shopify stores we’ve built and still look after
Each case study covers the problem, what we built and the parts that carry over to your store.
See all our client workWill's Vegan Store
Four Shopify stores, one theme, and orders from every channel in one place
Worth a read if you sell in more than one country, or through marketplaces and an ERP.
A UK sewing and fabric retailer
A specialist retailer's store, data and back office, built to work together
Worth a read if you sell a large or technical range, or run the back office by hand.
Apps we build and run
Each one started as a problem on a real store, including our founder’s own. Client work gets the same care.
Real ROAS ≈ 2.2×. The spike was a tracking glitch, not a win.
Reporting and AI
Ask AI
Ask your store questions in plain English and get real numbers back, from Shopify, Klaviyo, GA4 and 20+ other sources.
Still deciding?
Here’s 10% off your first order, valid for the next hour.
Shown on exit intent, after two product views
Conversion
Behaviour Discount & Links
Show an offer when a shopper actually hesitates, and share it as a magic link or QR code.
- Packstation 112Rosenthaler Str. 40350 m
- Packstation 147Torstr. 109800 m
Checkout
Packstation PLUS
Lets German shoppers choose a DHL Packstation in checkout, with the Postnummer checked live.
Today’s orders
- Order #1042Sent to VPress
- Order #1041In production
- Order #1040Dispatched
Fulfilment
VPress Sync
Sends personalised-print orders from Shopify straight into VPress production, with no re-keying.
Claude suggested 3 changes
Rewrite the description for “Linen apron”
Adds care instructions and sizing.
AI, in review
AI Change Approval
Claude suggests edits to your store. Nothing is saved until you approve it, and every change can be undone.
Our founder runs a Shopify store too, so we know the job first hand
Slow reports, awkward checkout cases, orders typed in twice by hand. We see them on a live store, so the fixes we build for you are practical.
Whoever builds your store also looks after it afterwards, so nothing gets lost in a handover.
“I used to spend Monday mornings pulling data from Shopify, Klaviyo, and GA4 into a spreadsheet. Now I just ask Claude and get the answer in seconds.”
“The app now works seamlessly with Vpress, absolutely everything you need for web-to-print solutions.”
Fixed prices, agreed before any work starts
You get a written scope and a fixed price. If the scope changes, we agree the new price with you before doing the work.
If a project isn’t a good fit, we’ll say so and suggest someone who is.
- Small job
- From £1,500
- A new theme section, an app audit or one clear fix, done in days
- Typical project
- £8k to £25k
- Three to six weeks, fixed price. Migrations and Plus builds take 6 to 12 weeks
- Retainer
- From £550 a month
- Theme support, with app and Shopify Plus retainers from £2,000 a month
- Discovery call
- Free
- Thirty minutes, no slides